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Cuci 100 Privacy Policy — Malaysia Player Data Protection

Cuci 100 values the privacy of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysian law.

Updated: 1 January 2026

Cuci 100 ("we", "the platform") respects the privacy of every individual who uses our services. This Privacy Policy has been developed in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and sets out our data protection practices in full.

By registering an account or using any part of the cuci 100 platform — including slots, baccarat, roulette, Sports Betting, and jackpots — you agree to the terms of this Privacy Policy. Please read this document carefully.

Quick summary: We collect only the data we need, never sell your data to anyone, and protect all information to the highest industry security standards. Your privacy is our priority.

01
Introduction & Scope of Privacy Policy

This Privacy Policy applies to all users of the cuci 100 platform, including website visitors, registered members, and anyone who interacts with our platform through any channel — whether via our website, mobile app, Live Chat, email, or social media.

  • This policy covers all personal data collected during registration, use of, and interaction with cuci 100.
  • This policy also applies to data collected through cookies, analytics, and other tracking technologies we use to improve the user experience.
  • cuci 100 acts as the Data Processor under Malaysia's PDPA 2010 and complies with all obligations set out under that law.
  • In the event of any conflict between this Privacy Policy and applicable Malaysian law, Malaysian law shall prevail.
02
Types of Personal Data We Collect

Cuci 100 collects personal data across the following categories. We only gather what is strictly necessary to deliver a safe and responsible service:

Data Category Example Information Collection Methods
Identity Data Full name, MyKad number, date of birth, gender Registration form, KYC
Contact Data Phone number, email address, full mailing address Account registration
Financial Data Bank account number, e-wallet details (TnG, GrabPay), transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, operating system Collected automatically upon access
Gaming Data Betting history, winnings, session duration, game preferences Activity on the platform
Communication Data Live Chat logs, support emails, user feedback Customer support interactions

We never collect sensitive data such as health information, religious beliefs, or biometric information unless required by law for identity verification purposes.

03
How We Use Your Data

Every piece of data collected by cuci 100 has a clear and legitimate purpose. We do not use your data for any purpose other than those stated below:

  • Account Management: To register, verify, and manage your cuci 100 member account, including processing deposits and withdrawals to your bank account or e-wallet.
  • Legal Compliance (KYC/AML): To fulfil legal obligations relating to Know Your Customer (KYC) and anti-money laundering (AML) requirements under Malaysian regulations.
  • Platform Security: To detect and prevent fraud, unauthorised access, account misuse, and other unlawful activity on the cuci 100 platform.
  • Customer Support: To process and respond to enquiries, complaints, and requests for assistance submitted to the cuci 100 support team.
  • Personalise Your Experience: To recommend relevant slots, baccarat, or Sports Betting options based on your preferences and gaming history.
  • Marketing Communications: To send you information about cuci 100 promotions, bonuses, and exclusive offers — only if you have consented to receive them.
  • Analytics & Improvement: To analyse platform usage patterns for the ongoing improvement of the cuci 100 user experience.
04
Data Sharing With Third Parties

Cuci 100 does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. Data sharing only occurs in the following limited circumstances:

  • Payment Providers: Required transaction information is shared with approved payment providers — including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and banking institutions (Maybank, CIMB, etc.) — solely to process your deposits and withdrawals.
  • Game Providers: Minimum technical data is shared with our game providers (such as EVOLUTION, Pragmatic Play, Playtech) to ensure games function correctly.
  • Regulatory Authority: We fully comply with any lawful requests from Malaysian authorities, including Bank Negara Malaysia and law enforcement agencies, where required by law.
  • Selected Business Partners: In very limited circumstances and only with your consent, general (non-financial) data may be shared with cuci 100's strategic partners for purposes you have agreed to.

All third parties we work with are required to sign data protection agreements upholding the same rigorous security standards as cuci 100.

05
Data Storage & Security Measures

We invest seriously in security infrastructure to ensure your data remains protected against cyber threats at all times.

  • 256-bit SSL Encryption: All communications between your device and cuci 100's servers are encrypted using 256-bit SSL — the same level of protection used by Malaysia's major banks.
  • Secure Servers: Data is stored in certified data centres with the highest physical and digital security standards, equipped with automatic data backup systems every 24 hours.
  • Strict Access Controls: Only authorised cuci 100 staff who require access to specific data are permitted to do so, with all access recorded and audited on a regular basis.
  • Two-Factor Authentication (2FA): We encourage all members to enable 2FA for an added layer of protection on their cuci 100 account.
  • Retention Period: Active account data is retained for as long as your account remains active. Following account closure, data is kept for 5 years as required under Malaysian law before being securely deleted.
  • Data Breach Response: In the event of a data breach affecting your information, cuci 100 will notify you and the relevant authorities within 72 hours in accordance with established procedures.
06
Cookies & Tracking Technologies

The cuci 100 platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions, account security, and payment processing. These cookies cannot be disabled as they are critical to cuci 100's operations.
  • Performance Cookies: Helps us understand how members use the platform — which pages are most visited, how long sessions last, and where technical issues occur. This information is used in aggregate and anonymised form.
  • Functional Cookies: Remembering your preferences — such as interface language, personal deposit limits, and favourite game settings — to deliver a more personalised experience.
  • Marketing Cookies: Used to display relevant cuci 100 advertisements and promotional offers. You can opt out of these cookies through your browser settings.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the cuci 100 platform.

07
Your Rights as a Data Subject

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by cuci 100:

Right of Access

Request a copy of all personal data we hold about you within 21 days.

Right to Rectification

Update or correct inaccurate or incomplete data at any time.

Right to Erasure

Request deletion of your data upon account closure, subject to legal retention requirements.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Request your data in a machine-readable format for transfer to another platform.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances as provided for under the PDPA.

To exercise any of the above rights, contact the cuci 100 Data Privacy Officer at privacy@cuci100.click. We will process your request within 21 business days.

08
Children's Data Protection

Cuci 100 is an exclusive platform for individuals aged 18 years and above. We do not knowingly collect any personal data from minors.

  • Should we discover that data from a minor has been collected without our knowledge, the account in question will be terminated immediately and all associated data will be deleted.
  • Parents or guardians who discover that their child has registered an account on cuci 100 are asked to contact us immediately at privacy@cuci100.click for immediate action.
09
Links to Third-Party Websites

The cuci 100 platform may contain links to third-party websites or services for informational convenience. Please note that:

  • cuci 100 is not responsible for the privacy practices or content of any third-party websites that may be linked to within our platform.
  • We encourage you to read the Privacy Policy of any third-party website before sharing your personal information with them.
  • The presence of links to third-party sites does not imply that cuci 100 endorses or validates the content, products, or privacy policies of those sites.
10
Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how cuci 100 handles your personal data, please contact us through the following channels:

  • Privacy Email: privacy@cuci100.click — for all enquiries relating to your personal data and PDPA rights.
  • Live Chat: Available 24/7 within the cuci 100 platform for general questions about privacy and account security.
  • Response Time: We are committed to responding to all privacy-related enquiries within 3 business days and resolve the formal request within 21 business days.

Policy Updates: cuci 100 reserves the right to update this Privacy Policy from time to time. Significant changes will be communicated via your registered email or a prominent notice on the platform. The date of the most recent update is displayed at the top of this page.


cuci 100 — Our Commitment to Your Privacy

More than just words on a page. These are the concrete steps cuci 100 takes every day to protect the personal data of Malaysian players.

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Bank-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same technology used by Maybank and CIMB to secure their customers' online transactions.

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Full PDPA 2010 Compliance

Cuci 100 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are respected and upheld without question.

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No Data Selling

Your personal data is never sold, rented, or traded to any third party for their marketing purposes. This is cuci 100's unconditional commitment.

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You're in Control

Manage, update, or request deletion of your data at any time through your account settings or by contacting our Data Privacy Officer. Simple, fast, and transparent.

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Immediate Breach Notification

In the event of a data breach, cuci 100 is committed to notifying affected members within 72 hours — well ahead of what the law requires.

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Trusted Partners

We only work with payment providers and game providers that meet verified data security standards — including Touch 'n Go, GrabPay, and DuitNow.


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Your Data is Safe. Your Game is Secure. Register with cuci 100 Today!

Join over 150,000 Malaysian members who trust cuci 100 for a safe, fair, and enjoyable online casino experience. Enjoy slots, baccarat, roulette, jackpots, and EPL Sports Betting with us.

For players aged 18 and above only. Please gamble responsibly.


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